Joan Moser, President
As the founder of Spoken Impact, Joan brings a unique talent mix of corporate communications and product marketing, public speaking development and business communications training to every assignment. With more than 30 years of practical business world experience, Joan helps clients develop speeches and business presentations that zero in on the interests of the audience while creating content that addresses them in an engaging, memorable and persuasive way. As client Scott Ward said, “Your communication and coaching skills are as good as your excellent analytical skills.”
Prior to starting Spoken Impact in 2000, Joan ran marketing and training departments for a number of technology companies including Spanlink Communications, American Paging, Computer Network Technology, Aldata and I.C. System, Inc.
Joan has an MBA from the University of St. Thomas in New Business Ventures. She was the presentation coach for the MN Cup, an annual statewide competition for entrepreneurs and their breakthrough ideas for more than 10 years.
Marlene has delivered communications training and executive coaching for more than 30 years and has worked with large corporate clients, small businesses, start-ups, and non-profit organizations. Before her consulting career, Marlene spent a number of years with John Hancock as part of the training and development team. As a Senior Consultant with Spoken Impact, Marlene coaches clients on presentation delivery and content development.
Drawing from her background in group dynamics, theater, writing, and storytelling, Marlene equips people with the skills they need to become more authentic and influential communicators. She has delivered over 100 tutorials for online courses in Conflict Resolution for Cappella University. She also offers training in conflict resolution and consensus building, business & sales writing, and provides speech writing services for clients in the technical, professional services, and consumer products companies.
Marlene holds a degree in English from the University of Minnesota and has studied acting at HB Studios in New York. She is also a member of the National Storytelling Network and served as past Board President of the Conflict Resolution Center in Minneapolis where she is a trained mediator in conflict resolution.
As a public speaking and media coach, Paul brings his hands-on style to give his public relations clients the practical, real life skills and techniques needed to be effective communicators and presenters. He also helps them develop the personal confidence and poise required for effective public relations.
As a public relations and public affairs strategist, Paul has helped shape some of the area’s highest profile news stories, ranging from corporate bankruptcies to airplane crashes and from product recalls to the 35W bridge collapse. Paul has served as a spokesperson for dozens of organizations, appearing as a spokesperson on all the major broadcast networks, CNN, Fox and others.
As a Senior Consultant with Spoken Impact Paul works with mid-level managers and senior executives who need to master their presentation skills.
Paul holds undergraduate and graduate degrees from the University of St. Thomas where he also serves as an adjunct professor. He is accredited by the International Association of Business Communicators and the Public Relations Society of America.
Angela has a BA from the College of St. Benedict and has over fifteen years of experience in marketing, education and project management. Since 2005 she has been responsible for a wide range of projects from managing the office to providing webinar training. She is the most multi-talented member of the Spoken Impact team.
About Us – What We Do
What Do We Do?
We help you become an accomplished public speaker who comes across confidently while delivering presentations you can be proud of. You don’t have to be a superstar speaker to influence and inspire others when you speak. What you do need is a process that maximizes your authentic speaking strengths and boosts the audience’s energy while delivering relevant, persuasive and logical content – and that is where Spoken Impact comes in.
Engaging Presentation Delivery
“I want to come across more confident and commanding.”
Every presenter has strengths and areas for improvement. We know how to tap into your strengths and use them to create real improvement in your delivery. Clients rave about our assessment tools that provide extensive and useful feedback regarding speaking strengths and areas for improvement. Based your assessment we then provide you with specific tools and exercises to dramatically shift your delivery presence and style.
Persuasive and Memorable Presentations
“I need to create a fabulous presentation I can be proud of.”
Spoken Impact has a unique process for developing business presentation content that grabs listeners’ attention and keeps them engaged until the end. This process has been customized to address 10 different presentation formats, from pitching a product or investment opportunity to inspiring others to take action. When clients are asked, “Why do you choose Spoken Impact?” they almost universally respond, “Because they help me to create great presentations.”